Government services
What you need, what it costs and the steps to follow, from official government websites.
72 services
ID & family records
- Child Registration Certificate (B-Form)ب فارم (چائلڈ رجسٹریشن سرٹیفکیٹ)The Child Registration Certificate (CRC), also called the B-Form, registers a child in NADRA's records. Both parents apply in person at a NADRA counter, such as at a Punjab e-Khidmat Markaz, with their CNICs and the child's birth certificate.FederalFees listed
- Get a duplicate CNIC (lost or damaged)گمشدہ یا خراب شناختی کارڈ کی دوبارہ اجراءIf your CNIC is lost or damaged, you can get a duplicate Simple or Smart card. Request a reprint online in NADRA's PakID app, or apply in person at any NADRA Registration Centre or e-Khidmat Markaz with a blood-relative witness and, if available, your old CNIC or an FIR of the lost card.FederalFees listed
- Change details on your CNICشناختی کارڈ میں ترمیمNADRA can change or correct details on your CNIC, such as marital status, name or address, as a Simple or Smart card. Apply online in NADRA's PakID app by uploading documents that prove the change, or in person at any NADRA Registration Centre or e-Khidmat Markaz.FederalFees listed
- Get your first CNICپہلا شناختی کارڈ بنوائیںThe CNIC is issued by NADRA to Pakistani citizens aged 18 or over; children have a B-Form (CRC) or Juvenile Card instead. A first Simple CNIC with Normal processing is free. Start online in NADRA's PakID app (choose "New CNIC") or go to any NADRA Registration Centre or e-Khidmat Markaz; your parents or a blood relative confirm your identity.FederalFees listed
- Renew your CNICشناختی کارڈ کی تجدیدAn expired CNIC can be renewed online in NADRA's PakID app, without visiting a centre, or in person at any NADRA Registration Centre or e-Khidmat Markaz, as a Simple or Smart card. In person, bring your expired CNIC and a blood-relative witness (or an affidavit attested by a gazetted officer); you can correct details or change marital status at the same time.FederalFees listed
- Family Registration Certificate (FRC)فیملی رجسٹریشن سرٹیفکیٹThe Family Registration Certificate (FRC) shows your family composition as recorded by NADRA, either by birth (parents and siblings) or by marriage (spouse and children). Get it at a NADRA counter such as at a Punjab e-Khidmat Markaz, online at id.nadra.gov.pk, or at a NADRA desk in a Pakistan mission abroad.FederalFees listed
- Juvenile Card for children under 18جووینائل کارڈ (18 سال سے کم عمر بچوں کے لیے)The Juvenile Card is a chip-based NADRA identity document for children under 18. Apply at a NADRA counter, such as at a Punjab e-Khidmat Markaz, with the child's B-Form (CRC) and both parents present.Federal
- Domicile certificate (Islamabad)ڈومیسائل سرٹیفکیٹ (اسلام آباد)A domicile certificate proves you are a permanent resident of Islamabad and is often needed for jobs or university admission; by law it can be obtained from one city only. Apply in person at a Citizen Facilitation Center in Islamabad with your CNIC and proof of residence; it is issued by the Assistant Commissioner (Saddar).Islamabad Capital TerritoryFees listed
- Birth certificate (Punjab)پیدائشی سرٹیفکیٹ (پنجاب)In Punjab you can register a birth and get a computerized birth certificate through e-Khidmat Markaz; the certificate is issued by the relevant field office of the district where the case is registered. Cases within 60 days of birth need Form A, the hospital birth slip, vaccination card and family CNICs; cases after 7 years must go through court.PunjabFees listed
- Death certificate (Punjab)ڈیتھ سرٹیفکیٹ (پنجاب)In Punjab you can register a death and get a death certificate through e-Khidmat Markaz; it is issued by the relevant field office of the district where the case is registered. Apply within 60 days of death with Form B, the hospital death slip (if any), the graveyard burial slip, an affidavit and CNICs; later cases must go through court.PunjabFees listed
- Domicile certificate (Punjab)ڈومیسائل سرٹیفکیٹ (پنجاب)A domicile certificate shows which district you permanently belong to. In Punjab you can apply through e-Khidmat Markaz, and the certificate is issued by your relevant Assistant Commissioner. Bring the AC verification form, Form P, CNICs or B-Form, an affidavit, two photographs and proof of residence; duplicates and corrections are also available.PunjabFees listed
- Marriage certificate (Punjab)میرج سرٹیفکیٹ (پنجاب)In Punjab you can get a computerized marriage certificate for a registered Nikah through e-Khidmat Markaz; it is issued by the relevant field office of the district where the Nikah is registered. Applications are accepted where the Nikah was registered since 2001.PunjabFees listed
Passport & travel
- Apply for an e-Passportای پاسپورٹ بنوائیںThe e-Passport is a chip-based Pakistani passport that stores the holder's biometric data and allows use of e-gates at airports. Since 16 August 2023 it can be applied for at all passport field offices in Pakistan, with the same documents as a Machine Readable Passport.FederalFees listed
- Replace a lost passportگمشدہ پاسپورٹ کی جگہ نیا پاسپورٹ بنوائیںIf your passport is lost, first lodge a report with the police, then apply for a new passport at a passport office (or Pakistan Mission abroad) with the police report. The fee is double the normal fee for a first loss and four times for a second loss; third-time losses need approval from DGI&P Islamabad.FederalFees listed
- Passport for a child (under 18)بچے (18 سال سے کم) کا پاسپورٹEvery child needs a separate passport; children cannot be added to a parent's passport. The child must come to the passport office with either parent or a court-appointed guardian, bringing the child's CRC/Juvenile Card (or FRC for under-10s) and both parents' CNICs or passports. Children under 15 get a 5-year passport only.FederalFees listed
- Apply for a new passport (Machine Readable Passport)نیا پاسپورٹ (مشین ریڈایبل پاسپورٹ) بنوائیںPakistani citizens get their first ordinary (green) passport by visiting a Regional Passport Office, Executive Passport Office, NADRA Passport Processing Counter or a Pakistan Mission abroad. You choose 36, 72 or 100 pages, 5 or 10 years validity, and Normal, Urgent or Fast Track processing; the fee is paid by QR code.FederalFees listed
- Renew your passportپاسپورٹ کی تجدید کروائیںYou can renew your Pakistani passport in person at any passport office or Pakistan Mission abroad, or online at onlinemrp.dgip.gov.pk if your Machine Readable Passport has expired or has less than 1 year validity. The online service is open to both inland and overseas Pakistanis and the fee is paid by credit/debit card.FederalFees listed
- Track your passport applicationپاسپورٹ درخواست کا اسٹیٹس معلوم کریںDGI&P sends passport status updates (printing, shipment and delivery) by SMS from 9988 inside Pakistan and by email (Email Rabta service) to overseas applicants, to the mobile number or email you gave at the data entry stage. You can also ask the DGI&P helpline; online applicants track their case by email and their online account.Federal
Overseas Pakistanis
- Attest documents at MOFA (attestation and Apostille)وزارت خارجہ سے دستاویزات کی تصدیق (اٹیسٹیشن اور اپوسٹل)The Ministry of Foreign Affairs in Islamabad and its camp/liaison offices attest Pakistani documents for use abroad. Regular attestation is free apart from revenue stamps; Apostille certification is a separate paid service (Rs 3,000–12,000 per document) that now requires online registration at apostille.mofa.gov.pk. Documents usually need prior verification by the issuing body (e.g. HEC, IBCC, NADRA).FederalFees listed
- NICOP for overseas Pakistanisبیرون ملک پاکستانیوں کے لیے نائیکوپThe National Identity Card for Overseas Pakistanis (Smart NICOP) is issued by NADRA to Pakistani citizens and dual nationals living abroad; a Smart NICOP holder can travel to Pakistan without a visa. Apply online at id.nadra.gov.pk or the Pak-ID app, at a NADRA desk in a Pakistan mission abroad, or at a NADRA counter in Pakistan such as at e-Khidmat Markaz.Federal
- Pakistan Origin Card (POC)پاکستان اوریجن کارڈThe Pakistan Origin Card (POC) is for eligible foreigners of Pakistani origin, giving them benefits to keep ties with Pakistan. POC applications are made online only through NADRA's Pak Identity system at id.nadra.gov.pk; Pakistan missions no longer process POC directly, though some offer help by appointment.Federal
- Pakistan visa for foreign nationals (e-Visa)غیر ملکیوں کے لیے پاکستان کا ویزا (ای ویزا)Foreign nationals can apply for a Pakistan visa online (e-Visa, available to nationals of 175 countries) or at a Pakistan Mission abroad; some nationalities get Visa on Arrival/'Visa in your Inbox' through an Electronic Travel Authorization. Visa fees are charged on a reciprocal basis by country, and extensions inside Pakistan are handled by Regional Passport Offices and the Ministry of Interior.Federal
- Get Protector of Emigrants clearance (protector stamp) for a foreign jobبیرون ملک ملازمت کے لیے پروٹیکٹر آف امیگرنٹس کلیئرنس (پروٹیکٹر اسٹیمپ) حاصل کریںUnder the Emigration Ordinance 1979, every Pakistani going abroad on a work visa must get 'protected': the Protectorate of Emigrants countersigns the employment agreement and pastes a protector sticker on the passport. Workers hired through a licensed Overseas Employment Promoter (OEP) register through the OEP; directly employed workers apply themselves at a Protectorate office, or online, after getting the visa.Federal
- Open a Roshan Digital Account (for overseas Pakistanis)روشن ڈیجیٹل اکاؤنٹ کھولیں (بیرون ملک پاکستانیوں کے لیے)The Roshan Digital Account is a State Bank of Pakistan initiative with commercial banks that lets Non-Resident Pakistanis open a bank account in Pakistan entirely online, without visiting a branch. You can hold foreign-currency and/or rupee accounts, make payments in Pakistan and invest (e.g. Naya Pakistan Certificates, stocks, fixed deposits), and the funds are fully repatriable.Federal
Tax
- Check your Active Taxpayer List (ATL) statusایکٹو ٹیکس پیئر لسٹ (اے ٹی ایل) میں اپنا اسٹیٹس چیک کریںThe Active Taxpayer List (ATL) is FBR's central record of people who filed their income tax return online for the previous tax year. Being on the ATL means lower withholding tax on banking, vehicles, property, securities and other transactions. You can check your status online, by SMS to 9966, or by downloading the list.FederalFees listed▶ Step-by-step guide
- File your income tax returnانکم ٹیکس ریٹرن جمع کرائیںIncome tax returns are filed online on FBR's Iris portal, together with a Wealth Statement. Salaried people can use a simplified declaration form, and FBR's Tax Asaan mobile app offers a simplified salary return. For tax year 2026, FBR extended the deadline for those due by 30 September 2026 to 15 October 2026.Federal▶ Step-by-step guide
- Register for income tax (NTN) on Irisآئرس پر انکم ٹیکس رجسٹریشن (این ٹی این)Registering (e-enrolling) with FBR on the Iris portal gives you a National Tax Number (NTN) or Registration Number and a password, which you need to file your income tax return. For individuals, the 13-digit CNIC is used as the NTN. Individuals can register online on Iris; an AOP or company registers through a Facilitation Counter at a Tax House.Federal
- Register for federal sales tax (STRN)وفاقی سیلز ٹیکس رجسٹریشن (ایس ٹی آر این)Importers, wholesalers, distributors, manufacturers (other than cottage industry), Tier-1 retailers and certain other persons must register for sales tax with FBR. Registration is done online on the Iris portal using Form 14(1), or through the Tax Asaan / Iris mobile app, followed by biometric verification at a NADRA e-Sahulat centre within 30 days.Federal
- Pay federal taxes with a PSID (e-payment)پی ایس آئی ڈی کے ذریعے وفاقی ٹیکس کی ادائیگی (ای-پیمنٹ)To pay income tax, sales tax, federal excise duty or withholding taxes to FBR, you first create a Payment Slip ID (PSID) online. You can then pay the PSID through internet banking, mobile banking, ATM or over the counter at a bank. A Computerized Payment Receipt (CPR) is issued after payment. Both registered and unregistered taxpayers can create a PSID.Federal
- Register with the KP Revenue Authority (KPRA)خیبر پختونخوا ریونیو اتھارٹی (کے پی آر اے) کے ساتھ رجسٹریشنThe Khyber Pakhtunkhwa Revenue Authority handles sales tax registration for businesses in KP. You register online on the KPRA portal using your NTN, which pre-fills your FBR particulars, and then e-enroll to activate your account. Registration with KPRA is free.Khyber Pakhtunkhwa
- Register with the Punjab Revenue Authority (PRA)پنجاب ریونیو اتھارٹی (پی آر اے) کے ساتھ رجسٹریشنThe Punjab Revenue Authority administers sales tax on services in Punjab. Registration is done online on PRA's Iris portal: your basic information is fetched from FBR's records, and you add addresses, business, utility and bank details. After you confirm, a password is sent to your email and mobile.Punjab
- Pay Punjab Professional Taxپنجاب پروفیشنل ٹیکس ادا کریںProfessional Tax is an annual tax on persons engaged in a profession, trade, calling or employment in Punjab, under the Punjab Finance Act 1977. The rate depends on the type of business, such as a company's paid-up capital, a factory's number of employees, or a fixed rate for many professions. You can self-assess and pay online through ePay Punjab, or enroll with the Excise & Taxation Officer (Professional Tax).PunjabFees listed
- Register with the Sindh Revenue Board (SRB)سندھ ریونیو بورڈ (ایس آر بی) کے ساتھ رجسٹریشنThe Sindh Revenue Board administers sales tax on services in Sindh under the Sindh Sales Tax on Services Act, 2011. Service providers register online on the eSRB portal using their NTN, which pre-fills their FBR particulars, and then e-enroll to activate their account.Sindh
Business & companies
- Register (incorporate) a company with SECPایس ای سی پی کے ساتھ کمپنی رجسٹر (انکارپوریٹ) کرائیںCompanies in Pakistan are incorporated by the Securities and Exchange Commission of Pakistan (SECP). According to the Board of Investment, you obtain a PIN from SECP online, then reserve the company name, register the company and pay incorporation fees on the SECP e-portal, which can also obtain your NTN and some provincial registrations in the same process.Federal
- Register a sole proprietorship (business as an individual) with FBRایف بی آر کے ساتھ واحد ملکیتی کاروبار (انفرادی کاروبار) کی رجسٹریشنA sole proprietor is taxed as an individual, so the business is registered by adding its details to your own income tax registration on FBR's Iris portal, using your CNIC as the NTN. In Punjab, you can also register a sole proprietorship through the Punjab Business Registration Portal, which registers you with FBR automatically.Federal
Vehicles & driving
- Get or renew a driving licence (Islamabad)ڈرائیونگ لائسنس بنوائیں یا تجدید کروائیں (اسلام آباد)Islamabad Traffic Police issues learner permits, new licences, renewals and duplicates through its licensing branches and the ITP DLIMS portal. You can apply for a learner permit or licence renewal online, then take the licensing test at an ITP branch; international driving permits are issued by the ICT Administration's Citizen Facilitation Center in G-11/4.Islamabad Capital Territory
- Pay vehicle token tax (Islamabad)گاڑی کا ٹوکن ٹیکس ادا کریں (اسلام آباد)Owners of vehicles registered in Islamabad pay annual token tax to the ICT Excise & Taxation Department. For FY 2026-27 you can pay online through the PAK APP mobile application or at the Excise office in Sector H-9; tax paid after the due date attracts a penalty.Islamabad Capital TerritoryFees listed
- Get a driving licence (Khyber Pakhtunkhwa)ڈرائیونگ لائسنس حاصل کریں (خیبر پختونخوا)In Khyber Pakhtunkhwa you first get a learner permit and, after its validity period, apply for a permanent licence and take the test. Applications for learner permits, permanent licences, renewals and duplicates can be made through the Dastak app, and qualified drivers receive an RFID driving licence card.Khyber Pakhtunkhwa
- Get a regular driving licence (Punjab)مستقل ڈرائیونگ لائسنس حاصل کریں (پنجاب)After holding a learner permit for 42 days, you can take the driving test at a Punjab traffic police licensing centre. If you pass the sign test, vision/medical check and driving test and pay the fee, your licence card is couriered to your address and an e-licence is available on DLIMS.PunjabFees listed
- Renew your driving licence (Punjab)ڈرائیونگ لائسنس کی تجدید کریں (پنجاب)A Punjab driving licence can be renewed online through DLIMS (now on Dastak) or in person at a licensing centre or e-Khidmat Markaz. You pay the renewal fee for 1 to 5 years plus Rs. 480 courier charges, and a fine if the licence has already expired; the new card is posted to you.PunjabFees listed
- Check and pay a Safe City e-challan (Punjab)سیف سٹی ای-چالان چیک اور ادا کریں (پنجاب)Traffic violations caught on Punjab Safe Cities Authority cameras are issued as e-challans to the vehicle's registered owner. You can check them on echallan.psca.gop.pk using the plate number with CNIC or chassis number, or by SMS to 8815, and pay through ePay, banking apps, ATMs, bank counters or mobile wallets.Punjab▶ Step-by-step guide
- Get an international driving permit (Punjab)انٹرنیشنل ڈرائیونگ پرمٹ حاصل کریں (پنجاب)Holders of a valid Punjab driving licence who are travelling abroad can get an international driving licence for 1 to 3 years. Apply in person at a licensing centre or e-Khidmat Markaz with your licence, CNIC and passport; renewals can also be done online through DLIMS.PunjabFees listed
- Get a learner driving permit (Punjab)لرنر ڈرائیونگ پرمٹ حاصل کریں (پنجاب)A learner permit is the first step towards a driving licence in Punjab; you need it before you can take the driving test. You can apply online through DLIMS (now on the Dastak platform) and print it straight away after payment, or visit a driving licence office or Police Khidmat Markaz with your original CNIC.PunjabFees listed
- Verify a driving licence online (Punjab)ڈرائیونگ لائسنس کی آن لائن تصدیق کریں (پنجاب)You can check whether a Punjab driving licence is genuine on the DLIMS 'Verify License' page. Choose regular, international or juvenile licence and enter the CNIC (or passport number) and licence number.Punjab▶ Step-by-step guide
- Register a new vehicle (Punjab)نئی گاڑی رجسٹر کروائیں (پنجاب)Every new car, motorcycle or other vehicle bought in Punjab must be registered with the Excise & Taxation Department. You submit Form F with the sale invoice and certificate (or import papers), pay the registration fee, number plate fee and taxes, and complete biometric verification; the registration card is then issued.PunjabFees listed
- Pay vehicle token tax (Punjab)گاڑی کا ٹوکن ٹیکس ادا کریں (پنجاب)Motor vehicle tax (token tax) on vehicles registered in Punjab is paid to the Excise & Taxation Department, online through ePay Punjab or at Excise offices. Small cars and motorcycles pay a lifetime token, while larger cars pay a yearly percentage of the invoice price.PunjabFees listed
- Transfer vehicle ownership (Punjab)گاڑی کی ملکیت منتقل کروائیں (پنجاب)When you buy or sell a registered vehicle in Punjab, ownership must be transferred in Excise records. Start the transfer on ePay Punjab (or at an e-Khidmat Markaz), pay the transfer fee and any token tax due through a PSID, and then both seller and buyer give biometric verification before the Excise officers approve it.PunjabFees listed
- Register a vehicle (Sindh)گاڑی رجسٹر کروائیں (سندھ)Vehicles in Sindh are registered by the Excise, Taxation & Narcotics Control Department under the Sindh Motor Vehicle Taxation Act, 1958. You submit the invoice, identification and ownership documents with Form F, the vehicle is verified, registration fee and taxes are assessed and paid, and the registration record is issued.SindhFees listed
Land & property
- Get a Fard (land record copy)فرد (زمین کا ریکارڈ) حاصل کریںA Fard is PLRA's official copy of land record showing the area, location and ownership of a piece of land. It is used as proof of ownership for sale, court cases, loans or verification. You can get it at an Arazi Record Centre (ARC), the PLRA counter at an e-Khidmat Markaz, an Arazi Moawin franchise, or online through Punjab Zameen.PunjabFees listed
- Land mutation (Intiqal)زمین کا انتقالA mutation (intiqal) transfers ownership rights in land from one owner to another and updates the official land record (Jamabandi) to show the new owner. Sale (Bai Zubani), inheritance and other mutations are entered at any Arazi Record Centre (ARC) in Punjab and attested by the Revenue Officer (ADLR).PunjabFees listed
- Pay urban immovable property taxشہری غیر منقولہ جائیداد ٹیکس ادا کریںUrban Immovable Property Tax is an annual tax on buildings and land in rating areas of Punjab, assessed on the property's annual value. The Excise department serves a demand notice with a PT-10 challan, which you can pay at designated banks or online through e-Pay Punjab. Paying the full year's tax by 30 September earns a 5% rebate.Punjab
- View and get your Sindh land recordسندھ میں زمین کا ریکارڈ دیکھیں اور حاصل کریںSindh Zameen, the Board of Revenue's land record portal, lets you search computerised land records (Village Form II, VII-A and VII-B) by name or CNIC, along with deh maps and registries. Online results are for information only; for a printed computerised copy visit the Peoples Service Center at your Deputy Commissioner's office.Sindh
Police & legal
- Police character certificate (Islamabad)پولیس کریکٹر سرٹیفکیٹ (اسلام آباد)Islamabad Police issues police character certificates for visas, jobs abroad, immigration, study abroad and similar needs. Apply at any Police Khidmat Markaz in Islamabad or through the online form on the Islamabad Police website. Standard processing takes 3 working days.Islamabad Capital TerritoryFees listed
- Police clearance / character certificate (Khyber Pakhtunkhwa)پولیس کلیئرنس / کریکٹر سرٹیفکیٹ (خیبر پختونخوا)KP Police issues Police Clearance Certificates in the district matching the permanent and present addresses on your CNIC, after your record is verified by the local police station. You can also apply through KP Police's official Police Sahulat Markaz app, which offers a police character certificate (within Pakistan) and police clearance certificates for visa and from abroad.Khyber Pakhtunkhwa
- Police character certificate (Punjab)پولیس کریکٹر سرٹیفکیٹ (پنجاب)A police character certificate is needed for travel abroad, jobs abroad and immigration. In Punjab you can apply at any Police Khidmat Markaz (PKM) in the province, even if the certificate is for a different district where you lived before. It is delivered by courier in about 3 working days.PunjabFees listed
- Report a crime or complain about police (Punjab)جرم کی رپورٹ یا پولیس کے خلاف شکایت (پنجاب)To report a crime in Punjab you can file a crime report at any Police Khidmat Markaz, which assigns it to the relevant police station. If police do not register your FIR, investigate properly, or behave wrongly, complain to the IGP Complaint Center by calling or texting 1787 or lodging an e-complaint online. Complaints go to an officer not below SDPO rank, who must call you within 8 hours.Punjab
- Police character certificate (Sindh)پولیس کریکٹر سرٹیفکیٹ (سندھ)Sindh Police processes police character / verification certificates online through its Police Record Verification System (PRVS). You start a new application on the PRVS website, then track it with your CNIC and case ID. Certificates at least 6 months old can be renewed online.Sindh
Social protection
- Check BISP (Benazir Kafaalat) eligibilityبی آئی ایس پی (بینظیر کفالت) اہلیت چیک کریںBISP's Benazir Kafaalat programme gives quarterly cash assistance to families whose NSER survey score is within the approved cut-off. You can check your household's survey and eligibility status by sending your CNIC number by SMS to 8171 or on the 8171 web portal.Federal▶ Step-by-step guide
- Register for the BISP NSER surveyبی آئی ایس پی این ایس ای آر سروے میں رجسٹریشنThe National Socio-Economic Registry (NSER) is BISP's survey of household socio-economic data, used to decide eligibility for programmes such as Benazir Kafaalat. Households that were missed, or that need to update their information, can be surveyed at the Benazir Registration Centre in their BISP Tehsil Office.Federal▶ Step-by-step guide
Education & exams
- Get your degree attested by HECایچ ای سی سے ڈگری کی تصدیق کروائیںHEC now attests degrees, transcripts, provisional certificates and HEC equivalence letters through a fully online, paperless system at eservices.hec.gov.pk. You apply online, pay Rs 3,000 per document through 1-Link (1-Bill), your university verifies the documents, and HEC issues an e-Attestation Certificate that you download from your account.FederalFees listed
- Apply for the HEC Need-Based Scholarshipایچ ای سی نیڈ بیسڈ اسکالرشپ کے لیے درخواستThe HEC Need-Based Scholarship Program pays the tuition fee and a monthly stipend for financially needy undergraduate students at participating public-sector universities. Students apply through the Financial Aid Office of their university, not to HEC directly.Federal
- Get an IBCC equivalence certificate (O/A Levels and other qualifications)آئی بی سی سی سے مساوی سند (او/اے لیول اور دیگر تعلیمی اسناد) حاصل کریںIBCC issues equivalence certificates that equate O/A Levels and other foreign or local qualifications with Pakistan's SSC (Matric) and HSSC (Intermediate), needed for admission and jobs. You can apply online (photocopies only), by courier or walk-in through the IBCC equivalence portal; the fee is Rs 6,000 per foreign qualification and processing takes 15–20 working days.FederalFees listed
Government jobs
- Apply for the CSS competitive examسی ایس ایس مقابلے کے امتحان کے لیے درخواستThe CSS Competitive Examination, held every year by the Federal Public Service Commission, recruits officers for 12 federal occupational groups and services such as PAS, Police, Foreign Service and Inland Revenue. Candidates must be Pakistani citizens aged 21 to 30 with at least a second-division bachelor's degree, and apply online when FPSC advertises the exam.Federal
- Apply for federal jobs through FPSCایف پی ایس سی کے ذریعے وفاقی ملازمتوں کے لیے درخواستThe Federal Public Service Commission recruits for federal government posts (General Recruitment) through advertisements on its website. Applications are accepted online only in two steps: fill basic details to get a PSID, pay the fee, then complete and submit the full form.FederalFees listed
- Apply for Punjab government jobs through PPSCپی پی ایس سی کے ذریعے پنجاب سرکاری ملازمتوں کے لیے درخواستThe Punjab Public Service Commission recruits for Punjab government posts and holds competitive examinations. Applications are accepted only online on the PPSC website: create your profile, pay the fee through a PSID, upload your photo and CNIC, add qualifications and submit.PunjabFees listed
Utilities & telecom
- Get a duplicate electricity bill or file a complaintبجلی کا ڈپلیکیٹ بل حاصل کریں یا شکایت درج کریںCustomers of LESCO, IESCO, GEPCO, FESCO, MEPCO, PESCO, HAZECO, HESCO, SEPCO, QESCO and TESCO can view and print a duplicate electricity bill on PITC's official web bill portal using the reference number or customer ID. Complaints go to the 118 call centre, SMS 8118, the Power Smart app or the CCMS web portal.Federal
- Get a duplicate gas bill or file a complaintگیس کا ڈپلیکیٹ بل حاصل کریں یا شکایت درج کریںSNGPL and SSGC customers can view and download their gas bill online with their consumer/customer number. Complaints can be made on the 1199 helpline or through each company's online complaint form.Federal
- Check and register your mobile phone (PTA DIRBS)اپنا موبائل فون چیک اور رجسٹر کریں (پی ٹی اے ڈربس)PTA's DIRBS system blocks mobile devices that are not registered or compliant. Check any phone's IMEI by SMS to 8484, *8484# or the DVS app, and register a phone brought from abroad (or otherwise unregistered) on the DIRBS portal, by *8484# or at a mobile operator's franchise, after paying FBR duty/taxes through the PSID.Federal▶ Step-by-step guide
- Check SIMs registered on your CNICاپنے شناختی کارڈ پر رجسٹرڈ سمیں چیک کریںPTA's SIM Information System lets you see how many SIMs are issued against your CNIC with each mobile operator. Check online at cnic.sims.pk or by sending your CNIC number to 668, and get any unauthorised numbers removed at the operator's customer service centre.FederalFees listed▶ Step-by-step guide
Civic & elections
- Complain on the Pakistan Citizen's Portalپاکستان سٹیزن پورٹل پر شکایت درج کریںThe Pakistan Citizen's Portal (PCP), run by the Prime Minister's Performance Delivery Unit, lets citizens send complaints and suggestions to government organisations at all levels. Register with your CNIC and mobile number on the app (Android, iOS, Huawei) or the web portal, then lodge and track complaints.Federal
- Check your vote and polling detailsاپنا ووٹ اور پولنگ کی تفصیل چیک کریںThe Election Commission of Pakistan lets you check your voter registration by sending your CNIC number by SMS to 8300. The reply gives your electoral area, census block code and serial number. If you are not registered or want to transfer or correct your vote, you can do it through NADRA or the District Election Commissioner's office.Federal
- Succession Certificate / Letter of Administration (NADRA)وراثتی سرٹیفکیٹ / لیٹر آف ایڈمنسٹریشن (نادرا)Legal heirs of a deceased person can get a Succession Certificate (for movable property) or a Letter of Administration (for immovable property) from NADRA's Succession Facilitation Units, without going to court, in undisputed cases. After the application, NADRA verifies all heirs biometrically and publishes a public notice; if no objection is received within 14 days, the certificate is issued.Federal
