Police & legalFederalNational Cyber Crime Investigation Agency (NCCIA)

Report online fraud, blackmail or cybercrime

آن لائن فراڈ، بلیک میلنگ یا سائبر کرائم کی شکایت

Cyber crimes against individuals, such as online fraud, financial scams, harassment, blackmail and fake social media accounts, are handled by the National Cyber Crime Investigation Agency (NCCIA). You can report them by calling the NCCIA helpline 1799 or through NCCIA's complaint channels on its official website. Keep screenshots of every message as evidence and do not give in to a blackmailer's demands.

افراد کے خلاف سائبر جرائم، جیسے آن لائن فراڈ، مالی دھوکہ دہی، ہراسانی، بلیک میلنگ اور جعلی سوشل میڈیا اکاؤنٹس، نیشنل سائبر کرائم انویسٹی گیشن ایجنسی (این سی سی آئی اے) کے دائرہ اختیار میں آتے ہیں۔ آپ این سی سی آئی اے ہیلپ لائن 1799 پر کال کر کے یا اس کی سرکاری ویب سائٹ پر دیے گئے شکایتی ذرائع سے رپورٹ کر سکتے ہیں۔ ہر پیغام کا اسکرین شاٹ بطور ثبوت محفوظ رکھیں اور بلیک میلر کا کوئی مطالبہ پورا نہ کریں۔

Ask a question about this

Offices: 119 listed

Who can apply

Any person who is a victim of a cyber crime such as online fraud, financial scams, harassment, blackmail or a fake social media account
A minor can have a guardian file the complaint on their behalf

Documents you need

Screenshots of all conversations, and logs of emails and messages received from the offender
All other evidence of the fraud, harassment or blackmail

Steps

1Do not reply to or pay the offender. If you are being blackmailed, do not give in to any demand.مجرم کو جواب یا رقم نہ دیں۔ اگر آپ کو بلیک میل کیا جا رہا ہے تو کوئی مطالبہ پورا نہ کریں۔
2Save evidence: take screenshots of all conversations and keep logs of emails and messages.ثبوت محفوظ کریں: تمام گفتگو کے اسکرین شاٹس لیں اور ای میلز اور پیغامات کا ریکارڈ رکھیں۔
3Call the NCCIA helpline 1799 to report the cyber crime.سائبر کرائم کی رپورٹ کے لیے این سی سی آئی اے ہیلپ لائن 1799 پر کال کریں۔
4Or lodge your complaint through the complaint channels on the NCCIA website (nccia.gov.pk).یا این سی سی آئی اے کی ویب سائٹ (nccia.gov.pk) پر دیے گئے شکایتی ذرائع سے اپنی شکایت درج کریں۔
5If you are a minor, ask a guardian or a trusted teacher or friend to help you file the report.اگر آپ نابالغ ہیں تو رپورٹ درج کروانے کے لیے سرپرست یا کسی قابلِ اعتماد استاد یا دوست سے مدد لیں۔

Good to know

• The Federal Interior Minister announced that the NCCIA helpline is fully operational and citizens can report cybercrime complaints by calling 1799.
• PKCERT (the national CERT) handles cyber attacks on organisations and systems only; online fraud, financial scams, harassment, blackmail and fake social media accounts must be reported to NCCIA.
• Blackmail: the Punjab Women Development Department advises not to give in or entertain any demand, as demands usually continue and deletion of your private data cannot be guaranteed.
• The old NR3C website (nr3c.gov.pk) now redirects to nccia.gov.pk.
• In an emergency call Police 15.

Where to go

e-Khidmat Markaz, Lahore - ASTP (Head Office, Arfa Software Technology Park)
ARFA Tower, Ferozepur Road, Nishter Town, Lahore
Morning: Monday to Saturday 09:00 am to 05:00 pm. Evening: Monday to Saturday 06:00 pm to 12:00 am (Lahore - ASTP and Lahore - Town Hall only). Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
Directions 042-99233221, 0800-09100, 1317 Source
Police Khidmat Markaz Attock
PKM, Near General Bus Stand, Attock
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0579316440 Source
Police Khidmat Markaz Bahawalnagar-1
PKM, Near Thana City A Division, Bahawalnagar
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0632277782 Source
Police Khidmat Markaz Bahawalnagar-2
PKM Haroonabad, Near P.S City Haroonabad, Bahawalnagar
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0632251515 Source
Police Khidmat Markaz Bahawalpur-1
PKM Saraiky chock, Cantt Bahawalpur
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0622200170 Source
Police Khidmat Markaz Bahawalpur-2
PKM Ahmadpur East, Bahawalpur
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0622274456 Source
Police Khidmat Markaz Bahawalpur-3
PKM Hasilpur Bahawalpur
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0622442196 Source
Police Khidmat Markaz Bhakkar-1
PKM Darya Khan Old Dera Ismail Khan Road, Bhakkar
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0453253026 Source
Police Khidmat Markaz Bhakkar-2
PKM, DPO Office, Kacheri Road , Bhakkar
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0453516222 Source
Police Khidmat Markaz Chakwal-1
PKM Talagang, Chakwal
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0543410861 Source
Police Khidmat Markaz Chakwal-2
PKM, Ishara Chowk (Old 15 Chowk), Talagang Road, Chakwal City
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0543666148 Source
Police Khidmat Markaz Chiniot
PKM, Near Lari Adda(Bus Stand), Sargodha Road, Chiniot
Monday - Saturday 9am to 5pm; Sunday closed
Directions 04769210027 Source
Police Khidmat Markaz DG Khan-1
PKM, Near Police Station Civil Line, Dera Ghazi Khan
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0649260098 Source
Police Khidmat Markaz DG Khan-2
EKhidmat PKM, Dera Ghazi Khan
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0642601700 Source
Police Khidmat Markaz DG Khan-3
PKM Taunsa, Dera Ghazi Khan
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0642601700 Source
Police Khidmat Markaz Faisalabad-1
PKM, Rescue 15, Opposite Main Gate Agriculture University, Jail Road, Faisalabad
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0419200246 Source
Police Khidmat Markaz Faisalabad-2
PKM Jaranwala, Faisalabad
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0414311500 Source
Police Khidmat Markaz Faisalabad-3
PKM FCCI, Faisalabad
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0419230265 Source
Police Khidmat Markaz Gujranwala-1
PKM Kamoki, Gujranwala
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0556810901 Source
Police Khidmat Markaz Gujranwala-2
PKM Wazirabad, Gujranwala
Monday - Saturday 9am to 5pm; Sunday closed
Directions 054660002 Source
Police Khidmat Markaz Gujranwala-3
PKM Chamber Of Commerce Trust Plaza Model Town Gujranwala
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0553254440 Source
Police Khidmat Markaz Gujranwala-4
PKM, Ashraf Marth Shaheed Police Lines, Gujranwala
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0553821306 Source
Police Khidmat Markaz Kharian Gujrat-1
PKM Kharian, Gujrat
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0537601314 Source
Police Khidmat Markaz Gujrat-2
PKM, Near Police Line, Gujrat
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0533600692 Source
Police Khidmat Markaz Hafizabad-1
PKM, Near Fawara Chowk, In front of New Police Station, Hafizabad
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0547525420 Source
Police Khidmat Markaz Hafizabad-2
PKM Pindi Bhattian, Hafizabad
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0547531419 Source
Police Khidmat Markaz Hafizabad-3
PKM Jalalpur Bhattian Hafizabad
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0547500610 Source
Police Khidmat Markaz Jhang
PKM, Opposite of Main Gate, District Jail, Jhang
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0479200315 Source
Police Khidmat Markaz Jhelum-1
PKM, Near City Police Station, Adjacent to traffic office, Jada Road, Jhelum
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0544278703 Source
Police Khidmat Markaz Jhelum-2
PKM Pind Dadan Khan, Jhelum
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0544210524 Source
Police Khidmat Markaz Jhelum-3
PKM Sohawa, Jhelum
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0544224073 Source
Police Khidmat Markaz Kasur-1
PKM Pattoki, District Kasur
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0494423333 Source
Police Khidmat Markaz Kasur-2
PKM, DPO office, District Kasur
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0492724992 Source
Police Khidmat Markaz Khanewal-1
PKM Mian Channu, Khanewal
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0652661186 Source
Police Khidmat Markaz Khanewal-2
PKM, Police khidmat markaz, Near Police Station, Katchery Road, Khanewal
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0659200377 Source
Police Khidmat Markaz Khushab-1
Police Khidmat Markaz G-Type Quaidabad
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0454880915 Source
Police Khidmat Markaz Khushab-2
Police Khidmat Markaz Khushab at DPO office Jauharabad
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0454920030 Source
Police Khidmat Markaz Lahore-1
E-Khidmat ASTP
Monday - Saturday 9am to 5pm; Sunday closed
Directions 04299233219 Source
Police Khidmat Markaz Lahore-2
PKM, DIG Operations Office, Lahore
Monday - Saturday 9am to 5pm; Sunday closed
Directions 04299214847 Source
Police Khidmat Markaz Lahore-3
PKM, Moon market, Iqbal town, Lahore
Monday - Saturday 8am to 8pm; Sunday closed
Directions 04237808877 Source
Police Khidmat Markaz Lahore-4
PKM, Near Liberty parking area exit point, Gulberg 3, Lahore
Monday - Saturday 8am to 8pm; Sunday closed
Directions 04299268285 Source
Police Khidmat Markaz Lahore-5
The Lahore Chamber of Commerce & Industry 11-Shara-e-Aiwan-e-Sanat-o-Tijarat, Lahore
Monday - Saturday 9am to 5pm; Sunday closed
Directions 04236305538 Source
Police Khidmat Markaz Lahore-6
PKM Gate No. 5, Greater Iqbal Park, Near Lady Willingdon Hospital Lahore
Monday - Saturday 9am to 5pm; Sunday closed
Directions 04299214847 Source
Police Khidmat Markaz Lahore-7
Police Khidmat Markaz, Sector A, Bahria Town, Lahore
Monday - Saturday 9am to 5pm; Sunday closed
Directions 04235454046 Source
Police Khidmat Markaz Lahore-8
E-KHIDMAT MARKAZ, LAHORE-II Town Hall Lower Mall, Anarkali, Lahore, Punjab
Monday - Saturday 9am to 5pm; Sunday closed
Directions +92-42-99214572 Source
Police Khidmat Markaz Layyah
PKM,DPO Office, Near District Kachahri, Karor Road, Layyah
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0606920174 Source
Police Khidmat Markaz Lodhran
PKM, Rescue 15 Office, Saddar chowk, Main Bahawalpur Multan Road, Lodhran
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0608362015 Source
Police Khidmat Markaz Mandi Bahauddin-1
PKM, DPO Office, District Complex, Mandi Bahauddin
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0546650339 Source
Police Khidmat Markaz Mandi Bahauddin-2
PKM Malakwal, Mandi Bahauddin
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0546581205 Source
Police Khidmat Markaz Mandi Bahauddin-3
PKM Phalia, Mandi Bahauddin
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0546566512 Source
Police Khidmat Markaz Mianwali-1
PKM Katcha Pacca Morr Kundian, Mianwali
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0459241221 Source
Police Khidmat Markaz Mianwali-2
PKM Kukran Wala Kalabagh, Mianwali
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0459395375 Source
Police Khidmat Markaz Mianwali-3
PKM, Jahaz Chok, Mianwali
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0459231133 Source
Police Khidmat Markaz Mianwali-4
PKM Harnoli Morr, Mianwali
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0459296266 Source
Police Khidmat Markaz Multan
PKM, Police 15 Center, Qilla Kohna Qsim Bagh, Multan
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0614501907, 0619330380, 0619330381 Source
Police Khidmat Markaz Muzzafargarh-1
PKM Kot Addu, Muzaffargarh
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0662242129 Source
Police Khidmat Markaz Muzzafargarh-2
PKM, Near Police Station, D.G.Khan Road, Muzaffargarh
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0662423900 Source
Police Khidmat Markaz Nankana Sb
PKM, Rescue 15 Office, Near Bus stand, Nankana Sahib
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0562877423 Source
Police Khidmat Markaz Narowal-1
PKM District & Session courts, judicial complex Narowal
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0542500103 Source
Police Khidmat Markaz Narowal-2
PKM, Near old D.C.O house, Main Circular Road, Narowal
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0542-500728 Source
Police Khidmat Markaz Okara-1
PKM, Traffic Head Quarter, Near Sanam Cinema, M.A Jinnah Road, Okara
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0442512012 Source
Police Khidmat Markaz Okara-2
PKM Renala Khurrd, Okara
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0442622833 Source
Police Khidmat Markaz Okara-3
PKM Dipalpur Basirpur Road, Dipalpur, Okara
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0444540604 Source
Police Khidmat Markaz Pakpattan
PKM, DPO office, Pakpattan
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0457383152 Source
Police Khidmat Markaz Rahim Yar Khan-1
PKM SDPO Office Liaqatpur, Rahim yar khan
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0685959899 Source
Police Khidmat Markaz Rahim Yar Khan-2
PKM SDPO Office Khanpur Rahim Yar Khan
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0685571005 Source
Police Khidmat Markaz Rahim Yar Khan-3
PKM SDPO Office Sadiqabad, Rahim yar khan
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0685795510 Source
Police Khidmat Markaz Rahim Yar Khan-4
PKM, DPO office, Near district court, Rahim yar khan
Monday - Saturday 9am to 5pm; Sunday closed
Directions 068.9230348 Source
Police Khidmat Markaz Rajanpur-1
PKM, Nearby Police Station Sadar, Rajanpur
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0604-920139 Source
Police Khidmat Markaz Rajanpur-2
PKM Jampur, Rajanpur
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0604567126 Source
Police Khidmat Markaz Rawalpindi-1
PKM Gujjar Khan, Rawalpindi
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0513761195 Source
Police Khidmat Markaz Rawalpindi-2
PKM & Tahafuz Center, Rawalpindi
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0519293034 Source
Police Khidmat Markaz Rawalpindi-3
PKM, Rescue 15 office, Liaqat Bagh Matro Station, Murree Road, Rawalpindi
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0519330676 Source
Police Khidmat Markaz Rawalpindi-4
PKM Women, Rawalpindi
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0519292832 Source
Police Khidmat Markaz Rawalpindi-5
PKM Taxila, Rawalpindi
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0519314015 Source
Police Khidmat Markaz Rawalpindi-6
CTO Office Rawalpindi, Rawalpindi
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0519273677 Source
Police Khidmat Markaz Rawalpindi-7
PKM Murree, Rawalpindi
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0513413073 Source
Police Khidmat Markaz Rawalpindi-8
PKM Kahuta Near Police Station Kahuta, Rawalpindi
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0513311001 Source
Police Khidmat Markaz Sahiwal-1
PKM, Inside DPO office, Near district courts, Sahiwal
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0404220067 Source
Police Khidmat Markaz Sahiwal-2
PKM Chichawatni, Sahiwal
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0405480035 Source
Police Khidmat Markaz Sargodha-1
Police Station Satellite Town
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0486310213 Source
Police Khidmat Markaz Sargodha-2
PKM Shahpur, Sargodha
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0486310213 Source
Police Khidmat Markaz Sargodha-3
PKM Kotmomin, Sargodha
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0486681046 Source
Police Khidmat Markaz Sargodha-4
PKM Bhalwal, Sargodha
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0486642136 Source
Police Khidmat Markaz Sargodha-5
Jail Road Sargodha
Monday - Saturday 9am to 5pm; Sunday closed
Directions 03331927222 Source
Police Khidmat Markaz Sheikhupura
Sargodha road outside police station B/division sheikhupura
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0563611076 Source
Police Khidmat Markaz Sialkot-1
PKM, Police Lines, Sialkot
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0529250524 Source
Police Khidmat Markaz Sialkot-2
PKM, PKM Pasrur, Sialkot
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0526440995 Source
Police Khidmat Markaz Sialkot-3
PKM, PKM Sambrial, Sialkot
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0526520499 Source
Police Khidmat Markaz Sialkot-4
PKM, PKM Daska, Sialkot
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0526619585 Source
Police Khidmat Markaz Toba Tek Singh
PKM, DPO Office, District Office Complex, Toba Tek Singh
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0462515909 Source
Police Khidmat Markaz Vehari-1
PKM Burewala, Vehari
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0673355532 Source
Police Khidmat Markaz Vehari-2
DPO Office Vehari City
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0673602017 Source
Police Khidmat Markaz Vehari-3
PKM Mailsi, Vehari
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0673202028 Source
Police Khidmat Markaz, Chamber of Commerce (G-8)
Police Khidmat Markaz, Islamabad Chamber of Commerce, G-8/1
08:30 AM - 05:00 PM
Directions 051-9259022 Source
Police Khidmat Markaz Cascade
PKM Isfahani Rd, Diplomatic Enclave, Islamabad, Pakistan
24/7
Directions 051-9259022 Source
Police Khidmat Markaz Gulberg Green
PKM Gulburg
08:30 AM - 05:00 PM
Directions 051-9259022 Source
Police Khidmat Markaz F-6
Near Super Market
24/7
Directions 051-9201522 Source
Police Khidmat Markaz H-11 (Police Lines)
H-11
08:30 AM - 05:00 PM
Directions 051-9259022 Source
Police Khidmat Markaz Bani Gala
Banigala
08:30 AM - 05:00 PM
Directions 0300-7980325 Source
Police Khidmat Markaz Khanna
Khanna Pull, near Police Station Khanna, Islamabad
08:30 AM - 05:00 PM
Directions 0514473600 Source
Police Khidmat Markaz G-14/4
G-14
08:30 AM - 05:00 PM
Directions Source
Police Khidmat Markaz Soan Garden
Soan Garden
08:30 AM - 05:00 PM
Directions 051-9259022 Source
Police Khidmat Markaz, DC Office G-11
G-11 DC Office
08:30 AM - 05:00 PM
Directions 051-9259022 Source
Police Khidmat Markaz, Pakistan Asaan Markaz G-9
G-9 Markaz, Islamabad
08:00 AM - 08:00 PM
Directions 051-9259022 Source
e-Khidmat Markaz, Lahore-I (Town Hall, Mall Road)
Jinnah Hall (Town Hall), Lower Mall, Anarkali, Lahore
Morning: Monday to Saturday 09:00 am to 05:00 pm. Evening: Monday to Saturday 06:00 pm to 12:00 am (Lahore - ASTP and Lahore - Town Hall only). Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
Directions 042-99214572, 0800-09100, 1317 Source
e-Khidmat Markaz, Rawalpindi
Opp. City District Court, Adjacent to TMO Potohar Town Office, Rawalpindi
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
Directions 051-9292552, 0800-09100, 1317 Source
e-Khidmat Markaz, Sargodha
Mela Mandi Ground, Tariqabad Road, Near Old Civil Lines Colony, Sargodha
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
Directions 048-9230751, 0800-09100, 1317 Source
e-Khidmat Markaz, Gujranwala
Opposite Main Bazar Shaheen Abad, G.T. Road, Gujranwala
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
Directions 055-9200758, 0800-09100, 1317 Source
e-Khidmat Markaz, Bahawalpur
Abbas Manzil, Opposite DCO House, Near District Courts, Bahawalpur
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
Directions 062-9250513, 0800-09100, 1317 Source
e-Khidmat Markaz, Sahiwal
355 H, Opposite Sadar Police Station, Farid Town, Sahiwal
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
Directions 040-9200394, 0800-09100, 1317 Source
e-Khidmat Markaz, Faisalabad
Opp. Mian M. Trust Hospital, Near General Bus Stand, Sargodha Road, Faisalabad
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
Directions 041-9330029, 0800-09100, 1317 Source
e-Khidmat Markaz, Multan
Northern Bypass, Multan
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
Directions 061-9220557, 0800-09100, 1317 Source
e-Khidmat Markaz, D.G. Khan
Block 40, Dera Ghazi Khan
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
Directions 064-9330170, 0800-09100, 1317 Source
e-Khidmat Markaz, Chakwal
Opposite Shuhada Park, Talagang Road, Chakwal
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
Directions 054-3666130, 0800-09100, 1317 Source
e-Khidmat Markaz, Lodhran
Kehror Pacca Road, Zilla Council, Lodhran
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
Directions 0800-09100, 1317 Source
e-Khidmat Markaz, Sialkot
SBCC Building, Near Chamber of Commerce, Paris Road, Sialkot
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
Directions 052-9330340, 0800-09100, 1317 Source
e-Khidmat Markaz, Toba Tek Singh
Adjacent to DCO Complex, Main Rajan Road, Toba Tek Singh
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
Directions 046-9201039, 0800-09100, 1317 Source
e-Khidmat Markaz, Rahim Yar Khan
Near Rangers Institute of Technical Education, Canal Road, Rahim Yar Khan
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
Directions 068-9330119, 0800-09100, 1317 Source

Questions people ask

›Who do I report online fraud or a scam to?

To the National Cyber Crime Investigation Agency (NCCIA). Online fraud, financial scams, harassment, blackmail and fake social media accounts fall under NCCIA's jurisdiction. Call 1799.

›Someone is blackmailing me with my pictures. What should I do?

Do not give in to any demand. Take screenshots of all conversations and messages and report the blackmailer to NCCIA on 1799.

›Can I report a hacked company website to NCCIA?

Cyber attacks on organisations, networks and systems (malware, defacement, data breaches) are reported to PKCERT at cert@pkcert.gov.pk; crimes against individuals go to NCCIA.

Contact

Helpline: 1799
Website: www.nccia.gov.pk

Report online fraud, blackmail or cybercrime

آن لائن فراڈ، بلیک میلنگ یا سائبر کرائم کی شکایت

Steps

1Do not reply to or pay the offender. If you are being blackmailed, do not give in to any demand.مجرم کو جواب یا رقم نہ دیں۔ اگر آپ کو بلیک میل کیا جا رہا ہے تو کوئی مطالبہ پورا نہ کریں۔

2Save evidence: take screenshots of all conversations and keep logs of emails and messages.ثبوت محفوظ کریں: تمام گفتگو کے اسکرین شاٹس لیں اور ای میلز اور پیغامات کا ریکارڈ رکھیں۔

3Call the NCCIA helpline 1799 to report the cyber crime.سائبر کرائم کی رپورٹ کے لیے این سی سی آئی اے ہیلپ لائن 1799 پر کال کریں۔

4Or lodge your complaint through the complaint channels on the NCCIA website (nccia.gov.pk).یا این سی سی آئی اے کی ویب سائٹ (nccia.gov.pk) پر دیے گئے شکایتی ذرائع سے اپنی شکایت درج کریں۔

5If you are a minor, ask a guardian or a trusted teacher or friend to help you file the report.اگر آپ نابالغ ہیں تو رپورٹ درج کروانے کے لیے سرپرست یا کسی قابلِ اعتماد استاد یا دوست سے مدد لیں۔

Good to know

• The Federal Interior Minister announced that the NCCIA helpline is fully operational and citizens can report cybercrime complaints by calling 1799.

• PKCERT (the national CERT) handles cyber attacks on organisations and systems only; online fraud, financial scams, harassment, blackmail and fake social media accounts must be reported to NCCIA.

• Blackmail: the Punjab Women Development Department advises not to give in or entertain any demand, as demands usually continue and deletion of your private data cannot be guaranteed.

• The old NR3C website (nr3c.gov.pk) now redirects to nccia.gov.pk.

• In an emergency call Police 15.