Helplines & emergency numbers

Tap a number to call. In an emergency, call first and read later.

I need help

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54 of 54 numbers

Emergency

NDMA Emergency Helpline

All Pakistan

Call the National Disaster Management Authority during floods, earthquakes or other disasters for information and help.

PDMA Punjab Disaster Helpline

Punjab

Call during a flood or other disaster in Punjab to register a complaint or request for help.

PDMA Khyber Pakhtunkhwa Helpline

KP

Call during a flood, earthquake or other disaster in Khyber Pakhtunkhwa to get help.

PDMA Sindh Emergency Helpline

Sindh

Call to report a flood or other disaster in Sindh.

PDMA Balochistan Control Room (PEOC)

Balochistan

Call the provincial emergency operations centre to report a flood or other disaster in Balochistan.

Rescue 1122 (Punjab Emergency Service)

Punjab

Call for an ambulance, fire or rescue in any medical emergency, road accident, fire or building collapse in Punjab.

Rescue 1122 Khyber Pakhtunkhwa

KP

Call for an ambulance, fire or rescue in any medical emergency, accident or fire in Khyber Pakhtunkhwa.

Sindh Emergency Rescue Service 1122

Sindh

Call to report an emergency or incident in Sindh that needs an ambulance, fire or rescue team.

MCI CARES 1122 (Islamabad)

Islamabad

Call free of cost, day or night, for an ambulance or emergency first aid in Islamabad.

24/7
1122

Rescue 1122 Gilgit-Baltistan

GB

Call for an ambulance or rescue in any emergency in Gilgit-Baltistan.

Fire Brigade (Punjab)

Punjab

Call to report a fire in Punjab.

Fire Brigade (Khyber Pakhtunkhwa)

KP

Call to report a fire in Khyber Pakhtunkhwa.

Edhi Ambulance

All Pakistan

Call the Edhi Foundation (a private charity) for an ambulance if you cannot reach a government rescue service.

Punjab Police Emergency

Punjab

Call for any police help in an emergency in Punjab, such as a crime in progress, threat or traffic problem.

Islamabad Police Emergency

Islamabad

Call for police help in any emergency or crime in Islamabad.

Sindh Police Madadgar 15

Sindh

Call for police help in any emergency or crime in Sindh; the team is available round the clock.

24/7
15

Khyber Pakhtunkhwa Police Emergency

KP

Call for police help in any emergency or crime in Khyber Pakhtunkhwa.

Gilgit-Baltistan Police (Report a Crime)

GB

Call to report a crime or get police help in an emergency in Gilgit-Baltistan.

National Highways & Motorway Police

All Pakistan

Call free of charge for an accident, breakdown or any emergency on a motorway or national highway.

SSGC Central Emergency Center (Karachi)

Karachi

Call to report a gas leak or gas emergency in Karachi.

Punjab Women's Helpline (PCSW)

Punjab

Call toll free, any time, for help with domestic violence, workplace harassment, discrimination, or property and inheritance rights in Punjab.

24/7
1043

Punjab Women Protection Authority

Punjab

Call toll free to reach the Punjab Women Protection Authority if you are a woman facing violence in Punjab.

Child Protection & Welfare Bureau Punjab

Punjab

Call to report a child facing violence, abuse, exploitation or neglect, or a lost or destitute child, in Punjab.

KP Child Protection & Welfare Commission

KP

Call toll free, any time, to report a child facing abuse, violence, exploitation or neglect in Khyber Pakhtunkhwa.

24/7
1121

Sindh Women Development Department Helpline

Sindh

Call the Women Development Department if you are a woman facing violence or abuse in Sindh.

Islamabad Online Women Police Station

Islamabad

Call to report harassment, violence or any crime against a woman in Islamabad to women police officers.

Emergency

Rescue 1122 Punjab Complaints & Lost Helpline

Punjab

Call to report a lost person, or to give a complaint or feedback about Rescue 1122 in Punjab (not for emergencies).

Police & security

Punjab Police IGP Complaint Helpline

Punjab

Call to complain about police misconduct or a police station not acting on your case in Punjab.

Counter Terrorism Department Punjab

Punjab

Call to report suspected terrorist activity or a suspicious person or object in Punjab.

Counter Terrorism Department Khyber Pakhtunkhwa

KP

Call to report suspected terrorist activity or a suspicious person or object in Khyber Pakhtunkhwa.

Islamabad Police IGP Complaint Cell

Islamabad

Call to complain about police conduct or an unresolved police matter in Islamabad.

Balochistan Police IGP Complaint Center

Balochistan

Call or SMS to complain about police conduct or an unresolved police matter in Balochistan.

SMS 1715
1715

NCCIA Cybercrime Helpline

All Pakistan

Call to report online fraud, hacking, harassment, blackmail or other cybercrime to the National Cyber Crime Investigation Agency.

FIA Headquarters Helpline

All Pakistan

Call the Federal Investigation Agency about human smuggling, immigration, corruption or other federal crimes.

Health & ambulance

Sehat Tahaffuz Helpline

All Pakistan

Call toll free with vaccination or polio questions, or to request a vaccination team at your home.

Punjab Health Line

Punjab

Call to report dengue or an unusual rise in disease cases, or for health guidance in Punjab.

Women & children

Ministry of Human Rights Helpline (incl. Zainab Alert)

All Pakistan

Call toll free for free legal advice on a human rights violation, or to report a missing or abducted child (Zainab Alert).

Gas, electricity & water

SNGPL Gas Helpline

Punjab, Khyber Pakhtunkhwa and Islamabad (SNGPL areas)

Call Sui Northern Gas with a complaint or query about your gas supply or bill.

SSGC Gas Helpline

Sindh and Balochistan (SSGC areas)

Call Sui Southern Gas with a complaint or query about your gas supply or bill.

Electricity Complaints (118)

All Pakistan

Call to report a power outage, fault or billing problem with your electricity distribution company.

IESCO Complaints

Islamabad and Rawalpindi region (IESCO)

Call or SMS to report a power outage, fault or billing problem in the IESCO area.

SMS 8118
118

LESCO Headquarters UAN

Lahore region (LESCO)

Call if your local LESCO complaint office line is busy, to report a supply fault or billing problem.

WASA Lahore Central Complaint Center

Lahore

Call to report water supply, sewerage or drainage problems in Lahore.

Government services

NADRA Helpline

All Pakistan

Call for guidance on NADRA services such as the CNIC, including home-based CNIC issuance for persons with disabilities.

Immigration & Passports Helpline

All Pakistan

Call about passport applications, renewals and passport office queries.

FBR Helpline

All Pakistan

Call for help with income tax, sales tax, tax returns and FBR online services.

Mon–Fri 8:00am–11:30pm
051-111-772-772

FBR Exclusive Line for Women

All Pakistan

Women taxpayers can call this dedicated line for help with tax matters.

Mon–Fri 8:00am–4:00pm
051-9107025

BISP Helpline

All Pakistan

Call toll free with questions or complaints about Benazir Income Support Programme payments and eligibility; official BISP messages come only from 8171.

PTA Helpline

All Pakistan

Call toll free with a complaint or query about mobile, internet or other telecom services.

KP Directorate of Human Rights

KP

Call toll free to report a human rights complaint in Khyber Pakhtunkhwa.

Mon–Fri 9:00am–5:00pm
0800-11180

Complaints & consumer

Punjab CM Complaint Center (Price Control)

Punjab

Call toll free to complain about overpricing of essential goods like flour, sugar and vegetables in Punjab.

Roads & travel

Islamabad Traffic Police Helpline

Islamabad

Call for help with traffic problems on Islamabad roads.

Pakistan Railways Enquiry

All Pakistan

Call for train timings, arrivals and departures and other railway enquiries.

Gilgit-Baltistan Tourist Police Helpline

GB

Call if you are a tourist in Gilgit-Baltistan and need police help or guidance.

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