Complain about overpricing anywhere in Pakistan
پاکستان میں کہیں بھی زائد قیمت وصولی کی شکایت کریں
Overpricing of essential goods is handled by provincial and district administrations. Punjab has a toll-free line (0800-02345), Karachi's Commissioner takes complaints on 1299, and in Islamabad the ICT Food Department monitors prices of essential food items. Anywhere in Pakistan, including Khyber Pakhtunkhwa and Balochistan, you can lodge a complaint on the Pakistan Citizen's Portal app or website.
ضروری اشیاء کی زائد قیمت وصولی کے معاملات صوبائی اور ضلعی انتظامیہ دیکھتی ہے۔ پنجاب میں ٹول فری ہیلپ لائن 0800-02345 ہے، کراچی میں کمشنر آفس 1299 پر شکایات لیتا ہے، اور اسلام آباد میں آئی سی ٹی کا محکمہ خوراک ضروری اشیائے خورونوش کی قیمتوں کی نگرانی کرتا ہے۔ پاکستان میں کہیں بھی، بشمول خیبر پختونخوا اور بلوچستان، آپ پاکستان سٹیزن پورٹل کی ایپ یا ویب سائٹ پر شکایت درج کر سکتے ہیں۔
- Offices
- 15 listed
Step-by-step guide
Who can apply
- Any citizen charged more than the official price for essential commodities.
Documents you need
Steps
- 1Punjab: call the Chief Minister's Complaint Center / Price Control Room toll free on 0800-02345.پنجاب: وزیراعلیٰ شکایت مرکز / پرائس کنٹرول روم کی ٹول فری ہیلپ لائن 0800-02345 پر کال کریں۔
- 2Karachi: check the Commissioner Karachi price list and complain on 1299 or +92 316 0111712.کراچی: کمشنر کراچی کی پرائس لسٹ دیکھیں اور 1299 یا +92 316 0111712 پر شکایت کریں۔
- 3Islamabad: contact the ICT Food Department (Deputy Director Food, Plot 61-A, Service Road North, I-10/3), which monitors prices of essential food items and resolves food quality complaints.اسلام آباد: آئی سی ٹی کے محکمہ خوراک (ڈپٹی ڈائریکٹر فوڈ، پلاٹ 61-اے، سروس روڈ نارتھ، I-10/3) سے رابطہ کریں جو ضروری اشیائے خورونوش کی قیمتوں کی نگرانی اور خوراک کے معیار کی شکایات حل کرتا ہے۔
- 4Anywhere (including KP and Balochistan): register on the Pakistan Citizen's Portal app or web portal with your CNIC and mobile number, then lodge the complaint and track it.کہیں بھی (بشمول خیبر پختونخوا اور بلوچستان): پاکستان سٹیزن پورٹل کی ایپ یا ویب پورٹل پر اپنے شناختی کارڈ اور موبائل نمبر سے رجسٹر ہوں، پھر شکایت درج کریں اور اس کی پیش رفت دیکھیں۔
Good to know
- • The Pakistan Citizen's Portal, run by the Prime Minister's Performance Delivery Unit, lets citizens send complaints and suggestions to government organisations at all levels; it is available on Android, iOS and Huawei and as a web portal.
- • Khyber Pakhtunkhwa's law on this is the Price Control and Prevention of Profiteering and Hoarding Act, 1977 (listed by the KP Food Department and DC Peshawar). No dedicated KP price-complaint helpline was found on an official page, so use the Citizen's Portal.
- • See the Punjab and Karachi price-control complaint cards for details.
Where to go
- e-Khidmat Markaz, Lahore - ASTP (Head Office, Arfa Software Technology Park)
ARFA Tower, Ferozepur Road, Nishter Town, Lahore
Morning: Monday to Saturday 09:00 am to 05:00 pm. Evening: Monday to Saturday 06:00 pm to 12:00 am (Lahore - ASTP and Lahore - Town Hall only). Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Lahore-I (Town Hall, Mall Road)
Jinnah Hall (Town Hall), Lower Mall, Anarkali, Lahore
Morning: Monday to Saturday 09:00 am to 05:00 pm. Evening: Monday to Saturday 06:00 pm to 12:00 am (Lahore - ASTP and Lahore - Town Hall only). Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Rawalpindi
Opp. City District Court, Adjacent to TMO Potohar Town Office, Rawalpindi
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Sargodha
Mela Mandi Ground, Tariqabad Road, Near Old Civil Lines Colony, Sargodha
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Gujranwala
Opposite Main Bazar Shaheen Abad, G.T. Road, Gujranwala
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Bahawalpur
Abbas Manzil, Opposite DCO House, Near District Courts, Bahawalpur
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Sahiwal
355 H, Opposite Sadar Police Station, Farid Town, Sahiwal
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Faisalabad
Opp. Mian M. Trust Hospital, Near General Bus Stand, Sargodha Road, Faisalabad
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Multan
Northern Bypass, Multan
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, D.G. Khan
Block 40, Dera Ghazi Khan
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Chakwal
Opposite Shuhada Park, Talagang Road, Chakwal
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Lodhran
Kehror Pacca Road, Zilla Council, Lodhran
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Sialkot
SBCC Building, Near Chamber of Commerce, Paris Road, Sialkot
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Toba Tek Singh
Adjacent to DCO Complex, Main Rajan Road, Toba Tek Singh
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Rahim Yar Khan
Near Rangers Institute of Technical Education, Canal Road, Rahim Yar Khan
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
Questions people ask
›I'm in KP or Balochistan. Where do I complain about overpricing?
Use the Pakistan Citizen's Portal (app or web), which sends complaints to the relevant government organisation.
›Who handles price complaints in Islamabad?
The ICT Food Department lists monitoring of prices of essential food items and resolution of food quality complaints among its services.
Contact
- Website: citizenportal.gov.pk