Complain about overpricing of essential goods (Punjab)
ضروری اشیاء کی زائد قیمت وصولی کی شکایت کریں (پنجاب)
In Punjab, call the Chief Minister's Complaint Center toll free on 0800-02345 to complain about overpricing in essential commodities; district administrations list it as the Price Control Room helpline. Before you complain, check the official rate list your district publishes (for example, Lahore's daily Market Rates for fruits, vegetables, poultry and essential commodities).
پنجاب میں ضروری اشیاء کی زائد قیمت وصولی کی شکایت کے لیے وزیراعلیٰ شکایت مرکز کی ٹول فری ہیلپ لائن 0800-02345 پر کال کریں؛ ضلعی انتظامیہ اسے پرائس کنٹرول روم ہیلپ لائن کے طور پر درج کرتی ہے۔ شکایت سے پہلے اپنے ضلع کی جاری کردہ سرکاری نرخ نامہ (مثلاً لاہور میں پھلوں، سبزیوں، پولٹری اور ضروری اشیاء کے روزانہ نرخ) ضرور دیکھیں۔
- Offices
- 15 listed
Step-by-step guide
Who can apply
- Any citizen in Punjab charged more than the official price for essential commodities.
Documents you need
Steps
- 1Check the official rate list for your district on the district's punjab.gov.pk website (e.g. lahore.punjab.gov.pk, Market Rates).اپنے ضلع کی punjab.gov.pk ویب سائٹ پر سرکاری نرخ نامہ دیکھیں (مثلاً lahore.punjab.gov.pk پر مارکیٹ ریٹس)۔
- 2Note the shop's name and address, the item, the price charged and the date and time.دکان کا نام اور پتہ، چیز، وصول کی گئی قیمت اور تاریخ و وقت نوٹ کریں۔
- 3Call the Chief Minister's Complaint Center / Price Control Room toll free on 0800-02345 and register your complaint.وزیراعلیٰ شکایت مرکز / پرائس کنٹرول روم کی ٹول فری ہیلپ لائن 0800-02345 پر کال کر کے اپنی شکایت درج کروائیں۔
- 4The complaint is sent to the concerned officers for action; you may be contacted to confirm whether the issue was resolved.شکایت کارروائی کے لیے متعلقہ افسران کو بھیجی جاتی ہے؛ مسئلہ حل ہونے کی تصدیق کے لیے آپ سے رابطہ کیا جا سکتا ہے۔
- 5If the problem continues, you can also lodge a complaint on the Pakistan Citizen's Portal.اگر مسئلہ برقرار رہے تو آپ پاکستان سٹیزن پورٹل پر بھی شکایت درج کر سکتے ہیں۔
Good to know
- • District Okara lists the helpline as: "Cheif Minister Complaint Center (for overpricing in essential commodities) | Price Control Room — Helpline: 0800-02345".
- • The Chief Minister's Complaint Center (0800-02345) is the Punjab Government's system for public complaints about police, health, education and district administration; it issues orders to the concerned officers and verifies resolution with the complainant (Government of the Punjab poster).
- • Lahore district publishes dated retail price lists for fruits, vegetables, poultry and essential commodities under Market Rates; Faisalabad publishes a Price List of Fruits, Vegetables and Poultry.
- • District Price Control Committees meet under the district administration (e.g. Rawalpindi District Price Control Meeting).
Where to go
- e-Khidmat Markaz, Lahore - ASTP (Head Office, Arfa Software Technology Park)
ARFA Tower, Ferozepur Road, Nishter Town, Lahore
Morning: Monday to Saturday 09:00 am to 05:00 pm. Evening: Monday to Saturday 06:00 pm to 12:00 am (Lahore - ASTP and Lahore - Town Hall only). Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Lahore-I (Town Hall, Mall Road)
Jinnah Hall (Town Hall), Lower Mall, Anarkali, Lahore
Morning: Monday to Saturday 09:00 am to 05:00 pm. Evening: Monday to Saturday 06:00 pm to 12:00 am (Lahore - ASTP and Lahore - Town Hall only). Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Rawalpindi
Opp. City District Court, Adjacent to TMO Potohar Town Office, Rawalpindi
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Sargodha
Mela Mandi Ground, Tariqabad Road, Near Old Civil Lines Colony, Sargodha
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Gujranwala
Opposite Main Bazar Shaheen Abad, G.T. Road, Gujranwala
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Bahawalpur
Abbas Manzil, Opposite DCO House, Near District Courts, Bahawalpur
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Sahiwal
355 H, Opposite Sadar Police Station, Farid Town, Sahiwal
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Faisalabad
Opp. Mian M. Trust Hospital, Near General Bus Stand, Sargodha Road, Faisalabad
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Multan
Northern Bypass, Multan
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, D.G. Khan
Block 40, Dera Ghazi Khan
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Chakwal
Opposite Shuhada Park, Talagang Road, Chakwal
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Lodhran
Kehror Pacca Road, Zilla Council, Lodhran
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Sialkot
SBCC Building, Near Chamber of Commerce, Paris Road, Sialkot
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Toba Tek Singh
Adjacent to DCO Complex, Main Rajan Road, Toba Tek Singh
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
- e-Khidmat Markaz, Rahim Yar Khan
Near Rangers Institute of Technical Education, Canal Road, Rahim Yar Khan
Monday to Saturday 09:00 am to 05:00 pm. Closed 12:30 pm to 02:30 pm on Friday for Jummah. NADRA counters: Monday to Saturday 09:00 am to 04:00 pm, lunch/prayer break 01:00 pm to 02:00 pm.
Questions people ask
›Which number do I call about overpricing in Punjab?
0800-02345 (toll free), the Chief Minister's Complaint Center, listed by districts for overpricing in essential commodities / Price Control Room.
›Where can I see the official prices?
On your district's website, e.g. Lahore's Market Rates (fruits, vegetables, poultry, essential commodities) on lahore.punjab.gov.pk.
›Is there another way to complain?
Yes. The Pakistan Citizen's Portal accepts complaints to government organisations at all levels, through its app or web portal.
Contact
- Helpline: 0800-02345