Police & legalPunjabPunjab Police – IGP Complaint Center 1787 & Police Khidmat Markaz

Report a crime or complain about police (Punjab)

جرم کی رپورٹ یا پولیس کے خلاف شکایت (پنجاب)

To report a crime in Punjab you can file a crime report at any Police Khidmat Markaz, which assigns it to the relevant police station. If police do not register your FIR, investigate properly, or behave wrongly, complain to the IGP Complaint Center by calling or texting 1787 or lodging an e-complaint online. Complaints go to an officer not below SDPO rank, who must call you within 8 hours.

پنجاب میں جرم کی اطلاع کے لیے کسی بھی پولیس خدمت مرکز میں کرائم رپورٹ درج کروائیں، جو متعلقہ تھانے کو بھیج دی جاتی ہے۔ اگر پولیس ایف آئی آر درج نہ کرے، تفتیش درست نہ کرے یا غلط رویہ اپنائے تو 1787 پر کال یا ایس ایم ایس کر کے یا آن لائن ای-شکایت درج کر کے آئی جی پی کمپلینٹ سینٹر کو شکایت کریں۔ شکایت ایس ڈی پی او یا اس سے اوپر کے افسر کو بھیجی جاتی ہے جو 8 گھنٹے میں آپ سے رابطہ کرنے کا پابند ہے۔

Apply on the official portal ↗Ask a question about this

Processing time: Crime report at PKM: about 15–20 minutes, on-spot registration. IGP 1787 timelines: registration of FIR 1 day (against unknown) / 3 days (against nominated); faulty investigation 1 week; most complaints against police 2 weeks; torture 3 days; illegal detention or arrest of innocent persons 2 days; service delivery complaints 3 days.
Offices: 93 listed

Who can apply

Any citizen reporting a crime in Punjab
Anyone with a complaint about non-registration of FIR, faulty investigation, illegal detention, arrest of innocent persons, false FIR, slackness in duty or demand of illegal gratification

Documents you need

Original and copy of your CNIC (for a crime report at PKM)
Written application (if you cannot write, the officer on duty will write it for you)
For a copy of an FIR: original and two copies of CNIC, FIR number and police station, reason, and copies of relevant documents

Steps

1Report a crime: Visit any Police Khidmat Markaz with your CNIC and a written application; it is registered on the spot (about 15–20 minutes) and assigned to the relevant police station.جرم کی رپورٹ: اپنا شناختی کارڈ اور تحریری درخواست لے کر کسی بھی پولیس خدمت مرکز جائیں؛ رپورٹ موقع پر (تقریباً 15 سے 20 منٹ میں) درج ہو کر متعلقہ تھانے کو بھیج دی جاتی ہے۔
2The investigating officer of that police station will respond to your application.متعلقہ تھانے کا تفتیشی افسر آپ کی درخواست پر کارروائی کرے گا۔
3Complain to the IGP: Call or SMS 1787, or lodge an e-complaint at igp-8787-center.psca.gop.pk.آئی جی پی کو شکایت: 1787 پر کال یا ایس ایم ایس کریں، یا igp-8787-center.psca.gop.pk پر آن لائن شکایت درج کریں۔
4An officer of SDPO rank or above will call you within 8 hours; track progress online and give feedback online or by SMS.ایس ڈی پی او یا اس سے اوپر کا افسر 8 گھنٹے میں آپ کو کال کرے گا؛ شکایت کی پیش رفت آن لائن دیکھیں اور آن لائن یا ایس ایم ایس سے رائے دیں۔
5Women: report violence against women at a PKM ('Women Violence Report'); it is assigned to the relevant Women Police Station.خواتین: خواتین پر تشدد کی رپورٹ پولیس خدمت مرکز میں درج کروائیں؛ یہ متعلقہ ویمن پولیس اسٹیشن کو بھیجی جاتی ہے۔

Good to know

• Crime reports, women violence reports, loss reports and copies of FIR at Police Khidmat Markaz are free.
• A complaint is not disposed of until it is redressed or proved false after verification by a senior officer; replies are cross-checked by calling the complainant.
• In an emergency call Police 15.

Where to go

Police Khidmat Markaz Attock
PKM, Near General Bus Stand, Attock
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0579316440 Source
Police Khidmat Markaz Bahawalnagar-1
PKM, Near Thana City A Division, Bahawalnagar
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0632277782 Source
Police Khidmat Markaz Bahawalnagar-2
PKM Haroonabad, Near P.S City Haroonabad, Bahawalnagar
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0632251515 Source
Police Khidmat Markaz Bahawalpur-1
PKM Saraiky chock, Cantt Bahawalpur
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0622200170 Source
Police Khidmat Markaz Bahawalpur-2
PKM Ahmadpur East, Bahawalpur
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0622274456 Source
Police Khidmat Markaz Bahawalpur-3
PKM Hasilpur Bahawalpur
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0622442196 Source
Police Khidmat Markaz Bhakkar-1
PKM Darya Khan Old Dera Ismail Khan Road, Bhakkar
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0453253026 Source
Police Khidmat Markaz Bhakkar-2
PKM, DPO Office, Kacheri Road , Bhakkar
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0453516222 Source
Police Khidmat Markaz Chakwal-1
PKM Talagang, Chakwal
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0543410861 Source
Police Khidmat Markaz Chakwal-2
PKM, Ishara Chowk (Old 15 Chowk), Talagang Road, Chakwal City
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0543666148 Source
Police Khidmat Markaz Chiniot
PKM, Near Lari Adda(Bus Stand), Sargodha Road, Chiniot
Monday - Saturday 9am to 5pm; Sunday closed
Directions 04769210027 Source
Police Khidmat Markaz DG Khan-1
PKM, Near Police Station Civil Line, Dera Ghazi Khan
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0649260098 Source
Police Khidmat Markaz DG Khan-2
EKhidmat PKM, Dera Ghazi Khan
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0642601700 Source
Police Khidmat Markaz DG Khan-3
PKM Taunsa, Dera Ghazi Khan
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0642601700 Source
Police Khidmat Markaz Faisalabad-1
PKM, Rescue 15, Opposite Main Gate Agriculture University, Jail Road, Faisalabad
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0419200246 Source
Police Khidmat Markaz Faisalabad-2
PKM Jaranwala, Faisalabad
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0414311500 Source
Police Khidmat Markaz Faisalabad-3
PKM FCCI, Faisalabad
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0419230265 Source
Police Khidmat Markaz Gujranwala-1
PKM Kamoki, Gujranwala
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0556810901 Source
Police Khidmat Markaz Gujranwala-2
PKM Wazirabad, Gujranwala
Monday - Saturday 9am to 5pm; Sunday closed
Directions 054660002 Source
Police Khidmat Markaz Gujranwala-3
PKM Chamber Of Commerce Trust Plaza Model Town Gujranwala
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0553254440 Source
Police Khidmat Markaz Gujranwala-4
PKM, Ashraf Marth Shaheed Police Lines, Gujranwala
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0553821306 Source
Police Khidmat Markaz Kharian Gujrat-1
PKM Kharian, Gujrat
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0537601314 Source
Police Khidmat Markaz Gujrat-2
PKM, Near Police Line, Gujrat
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0533600692 Source
Police Khidmat Markaz Hafizabad-1
PKM, Near Fawara Chowk, In front of New Police Station, Hafizabad
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0547525420 Source
Police Khidmat Markaz Hafizabad-2
PKM Pindi Bhattian, Hafizabad
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0547531419 Source
Police Khidmat Markaz Hafizabad-3
PKM Jalalpur Bhattian Hafizabad
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0547500610 Source
Police Khidmat Markaz Jhang
PKM, Opposite of Main Gate, District Jail, Jhang
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0479200315 Source
Police Khidmat Markaz Jhelum-1
PKM, Near City Police Station, Adjacent to traffic office, Jada Road, Jhelum
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0544278703 Source
Police Khidmat Markaz Jhelum-2
PKM Pind Dadan Khan, Jhelum
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0544210524 Source
Police Khidmat Markaz Jhelum-3
PKM Sohawa, Jhelum
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0544224073 Source
Police Khidmat Markaz Kasur-1
PKM Pattoki, District Kasur
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0494423333 Source
Police Khidmat Markaz Kasur-2
PKM, DPO office, District Kasur
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0492724992 Source
Police Khidmat Markaz Khanewal-1
PKM Mian Channu, Khanewal
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0652661186 Source
Police Khidmat Markaz Khanewal-2
PKM, Police khidmat markaz, Near Police Station, Katchery Road, Khanewal
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0659200377 Source
Police Khidmat Markaz Khushab-1
Police Khidmat Markaz G-Type Quaidabad
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0454880915 Source
Police Khidmat Markaz Khushab-2
Police Khidmat Markaz Khushab at DPO office Jauharabad
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0454920030 Source
Police Khidmat Markaz Lahore-1
E-Khidmat ASTP
Monday - Saturday 9am to 5pm; Sunday closed
Directions 04299233219 Source
Police Khidmat Markaz Lahore-2
PKM, DIG Operations Office, Lahore
Monday - Saturday 9am to 5pm; Sunday closed
Directions 04299214847 Source
Police Khidmat Markaz Lahore-3
PKM, Moon market, Iqbal town, Lahore
Monday - Saturday 8am to 8pm; Sunday closed
Directions 04237808877 Source
Police Khidmat Markaz Lahore-4
PKM, Near Liberty parking area exit point, Gulberg 3, Lahore
Monday - Saturday 8am to 8pm; Sunday closed
Directions 04299268285 Source
Police Khidmat Markaz Lahore-5
The Lahore Chamber of Commerce & Industry 11-Shara-e-Aiwan-e-Sanat-o-Tijarat, Lahore
Monday - Saturday 9am to 5pm; Sunday closed
Directions 04236305538 Source
Police Khidmat Markaz Lahore-6
PKM Gate No. 5, Greater Iqbal Park, Near Lady Willingdon Hospital Lahore
Monday - Saturday 9am to 5pm; Sunday closed
Directions 04299214847 Source
Police Khidmat Markaz Lahore-7
Police Khidmat Markaz, Sector A, Bahria Town, Lahore
Monday - Saturday 9am to 5pm; Sunday closed
Directions 04235454046 Source
Police Khidmat Markaz Lahore-8
E-KHIDMAT MARKAZ, LAHORE-II Town Hall Lower Mall, Anarkali, Lahore, Punjab
Monday - Saturday 9am to 5pm; Sunday closed
Directions +92-42-99214572 Source
Police Khidmat Markaz Layyah
PKM,DPO Office, Near District Kachahri, Karor Road, Layyah
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0606920174 Source
Police Khidmat Markaz Lodhran
PKM, Rescue 15 Office, Saddar chowk, Main Bahawalpur Multan Road, Lodhran
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0608362015 Source
Police Khidmat Markaz Mandi Bahauddin-1
PKM, DPO Office, District Complex, Mandi Bahauddin
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0546650339 Source
Police Khidmat Markaz Mandi Bahauddin-2
PKM Malakwal, Mandi Bahauddin
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0546581205 Source
Police Khidmat Markaz Mandi Bahauddin-3
PKM Phalia, Mandi Bahauddin
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0546566512 Source
Police Khidmat Markaz Mianwali-1
PKM Katcha Pacca Morr Kundian, Mianwali
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0459241221 Source
Police Khidmat Markaz Mianwali-2
PKM Kukran Wala Kalabagh, Mianwali
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0459395375 Source
Police Khidmat Markaz Mianwali-3
PKM, Jahaz Chok, Mianwali
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0459231133 Source
Police Khidmat Markaz Mianwali-4
PKM Harnoli Morr, Mianwali
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0459296266 Source
Police Khidmat Markaz Multan
PKM, Police 15 Center, Qilla Kohna Qsim Bagh, Multan
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0614501907, 0619330380, 0619330381 Source
Police Khidmat Markaz Muzzafargarh-1
PKM Kot Addu, Muzaffargarh
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0662242129 Source
Police Khidmat Markaz Muzzafargarh-2
PKM, Near Police Station, D.G.Khan Road, Muzaffargarh
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0662423900 Source
Police Khidmat Markaz Nankana Sb
PKM, Rescue 15 Office, Near Bus stand, Nankana Sahib
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0562877423 Source
Police Khidmat Markaz Narowal-1
PKM District & Session courts, judicial complex Narowal
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0542500103 Source
Police Khidmat Markaz Narowal-2
PKM, Near old D.C.O house, Main Circular Road, Narowal
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0542-500728 Source
Police Khidmat Markaz Okara-1
PKM, Traffic Head Quarter, Near Sanam Cinema, M.A Jinnah Road, Okara
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0442512012 Source
Police Khidmat Markaz Okara-2
PKM Renala Khurrd, Okara
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0442622833 Source
Police Khidmat Markaz Okara-3
PKM Dipalpur Basirpur Road, Dipalpur, Okara
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0444540604 Source
Police Khidmat Markaz Pakpattan
PKM, DPO office, Pakpattan
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0457383152 Source
Police Khidmat Markaz Rahim Yar Khan-1
PKM SDPO Office Liaqatpur, Rahim yar khan
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0685959899 Source
Police Khidmat Markaz Rahim Yar Khan-2
PKM SDPO Office Khanpur Rahim Yar Khan
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0685571005 Source
Police Khidmat Markaz Rahim Yar Khan-3
PKM SDPO Office Sadiqabad, Rahim yar khan
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0685795510 Source
Police Khidmat Markaz Rahim Yar Khan-4
PKM, DPO office, Near district court, Rahim yar khan
Monday - Saturday 9am to 5pm; Sunday closed
Directions 068.9230348 Source
Police Khidmat Markaz Rajanpur-1
PKM, Nearby Police Station Sadar, Rajanpur
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0604-920139 Source
Police Khidmat Markaz Rajanpur-2
PKM Jampur, Rajanpur
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0604567126 Source
Police Khidmat Markaz Rawalpindi-1
PKM Gujjar Khan, Rawalpindi
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0513761195 Source
Police Khidmat Markaz Rawalpindi-2
PKM & Tahafuz Center, Rawalpindi
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0519293034 Source
Police Khidmat Markaz Rawalpindi-3
PKM, Rescue 15 office, Liaqat Bagh Matro Station, Murree Road, Rawalpindi
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0519330676 Source
Police Khidmat Markaz Rawalpindi-4
PKM Women, Rawalpindi
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0519292832 Source
Police Khidmat Markaz Rawalpindi-5
PKM Taxila, Rawalpindi
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0519314015 Source
Police Khidmat Markaz Rawalpindi-6
CTO Office Rawalpindi, Rawalpindi
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0519273677 Source
Police Khidmat Markaz Rawalpindi-7
PKM Murree, Rawalpindi
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0513413073 Source
Police Khidmat Markaz Rawalpindi-8
PKM Kahuta Near Police Station Kahuta, Rawalpindi
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0513311001 Source
Police Khidmat Markaz Sahiwal-1
PKM, Inside DPO office, Near district courts, Sahiwal
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0404220067 Source
Police Khidmat Markaz Sahiwal-2
PKM Chichawatni, Sahiwal
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0405480035 Source
Police Khidmat Markaz Sargodha-1
Police Station Satellite Town
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0486310213 Source
Police Khidmat Markaz Sargodha-2
PKM Shahpur, Sargodha
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0486310213 Source
Police Khidmat Markaz Sargodha-3
PKM Kotmomin, Sargodha
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0486681046 Source
Police Khidmat Markaz Sargodha-4
PKM Bhalwal, Sargodha
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0486642136 Source
Police Khidmat Markaz Sargodha-5
Jail Road Sargodha
Monday - Saturday 9am to 5pm; Sunday closed
Directions 03331927222 Source
Police Khidmat Markaz Sheikhupura
Sargodha road outside police station B/division sheikhupura
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0563611076 Source
Police Khidmat Markaz Sialkot-1
PKM, Police Lines, Sialkot
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0529250524 Source
Police Khidmat Markaz Sialkot-2
PKM, PKM Pasrur, Sialkot
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0526440995 Source
Police Khidmat Markaz Sialkot-3
PKM, PKM Sambrial, Sialkot
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0526520499 Source
Police Khidmat Markaz Sialkot-4
PKM, PKM Daska, Sialkot
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0526619585 Source
Police Khidmat Markaz Toba Tek Singh
PKM, DPO Office, District Office Complex, Toba Tek Singh
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0462515909 Source
Police Khidmat Markaz Vehari-1
PKM Burewala, Vehari
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0673355532 Source
Police Khidmat Markaz Vehari-2
DPO Office Vehari City
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0673602017 Source
Police Khidmat Markaz Vehari-3
PKM Mailsi, Vehari
Monday - Saturday 9am to 5pm; Sunday closed
Directions 0673202028 Source

Questions people ask

›Police are not registering my FIR. What can I do?

Complain to the IGP Complaint Center by calling or texting 1787 or online; non-registration of FIR is one of the complaint types it handles.

›How do I get a copy of an FIR?

At a Police Khidmat Markaz, free, with your CNIC (original and two copies), the FIR number and police station; it takes about 5–10 minutes.

Contact

Helpline: 1787
Website: www.punjabpolice.gov.pk

Report a crime or complain about police (Punjab)

جرم کی رپورٹ یا پولیس کے خلاف شکایت (پنجاب)

Steps

1Report a crime: Visit any Police Khidmat Markaz with your CNIC and a written application; it is registered on the spot (about 15–20 minutes) and assigned to the relevant police station.جرم کی رپورٹ: اپنا شناختی کارڈ اور تحریری درخواست لے کر کسی بھی پولیس خدمت مرکز جائیں؛ رپورٹ موقع پر (تقریباً 15 سے 20 منٹ میں) درج ہو کر متعلقہ تھانے کو بھیج دی جاتی ہے۔

2The investigating officer of that police station will respond to your application.متعلقہ تھانے کا تفتیشی افسر آپ کی درخواست پر کارروائی کرے گا۔

3Complain to the IGP: Call or SMS 1787, or lodge an e-complaint at igp-8787-center.psca.gop.pk.آئی جی پی کو شکایت: 1787 پر کال یا ایس ایم ایس کریں، یا igp-8787-center.psca.gop.pk پر آن لائن شکایت درج کریں۔

4An officer of SDPO rank or above will call you within 8 hours; track progress online and give feedback online or by SMS.ایس ڈی پی او یا اس سے اوپر کا افسر 8 گھنٹے میں آپ کو کال کرے گا؛ شکایت کی پیش رفت آن لائن دیکھیں اور آن لائن یا ایس ایم ایس سے رائے دیں۔

5Women: report violence against women at a PKM ('Women Violence Report'); it is assigned to the relevant Women Police Station.خواتین: خواتین پر تشدد کی رپورٹ پولیس خدمت مرکز میں درج کروائیں؛ یہ متعلقہ ویمن پولیس اسٹیشن کو بھیجی جاتی ہے۔