All problems

Tax (FBR)

ٹیکس (ایف بی آر)

Where to complain

  1. 1
    Start here Official channel

    Federal Board of Revenue (FBR)

    فیڈرل بورڈ آف ریونیو (FBR)

    fbr.gov.pk 051-111-772-772helpline@fbr.gov.pkOur step-by-step guide
  2. 2
    If not resolved Official channel

    Federal Tax Ombudsman

    وفاقی ٹیکس محتسب

    For complaints of maladministration by FBR.

    fto.gov.pk

Complain to the first channel and keep its complaint or reference number. If you get no answer within the time the department says, or you're not satisfied, take the same complaint and number to the next one.

Pakistan OS is independent and doesn't file complaints for you; you send it yourself, through the official channel.